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REAL ESTATE OPERATION MANAGEMENT

Overview

understand the strategic role of operations management in creating and enhancing a Real Estate’s competitive advantages

Learning Objectives

  • Understand key concepts and issues of OM in Real Estate industry
  • Understand the interdependence of the operations function with the other key functional areas of a Real Estate company
  • Apply analytical skills and problem-solving tools to the analysis of the operations problems

Course Outline

  • Lesson 1: Real Estate commercial Process (Sales, marketing and contact centers)
  • Lesson 2: Performance Management, Performance Appraisal
  • Lesson 3: Training need assessment
  • Lesson 4: Real Estate internal communication strategy
  • Lesson 5: MIS (management information system)
  • Lesson 6: Budget, objectives and targets strategies
  • Lesson 7: Audit strategies
  • Lesson 8: Retention and Complaints Strategies
  • Lesson 9: Fraud prevention detection and investigation

Fees

3500 per person

Duration

5 Day(s)

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