Lean Process and Six Sigma

Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water.

Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what   Six Sigma does to business: it treats the processes in business so that they deliver their intended result.

Our Lean Process And Six Sigma workshop will provide an introduction to this way of thinking that has changed so many corporations in the world. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.

Module 1: Getting Started

• Icebreaker
• Housekeeping Items
• Workshop Objectives

Module 2: Understanding Lean

• About Six Sigma
• About Lean
• History behind Lean
• Toyota Production Systems
• The Toyota Precepts

Module 3: Liker†s Toyota Way

• Philosophy
• Process
• People and Partners
• Problem Solving

Module 4: The TPS House

• The Goals of TPS
• The First Pillar: Just In Time (JIT)
• The Second Pillar: Jidoka (Error-Free Production)
• Kaizen (Continuous improvement)
• The Foundation of the House

Module 5: The Five Principles of Lean Business

• Value
• Value Stream
• Flow
• Pull
• Seek Perfection

Module 6: The First Improvement Concept(Value)

• Basic Characteristics
• Satisfiers
• Delighters
• Applying the Kano Model

Module 7: The Second Improvement Concept (Waste)

• Muda
• Mura
• Muri
• The New Wastes

Module 8: The Third Improvement Concept (Variation)

• Common Cause
• Special Cause
• Tampering
• Structural

Module 9: The Fourth Improvement Concept (Complexity)

• What is complexity?
• What causes complexity?
• How to Simplify?

Module 10: The Fifth Improvement Concept (Continuous improvement)

• The PDSA Cycle (Plan, Do, Study, Act)
• The DMAIC Method

Module 11: The Improvement Toolkit

• Gemba
• Genchi Genbutsu
• Womack†s Principle
• Kaizen
• A Roadmap for implementation

Module 12: Wrapping Up

• Words from the Wise
• Lessons Learned
• Completion of Action Plans and Evaluations