Human Resource Management

Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers' job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

Module One: Getting Started

• Icebreaker
• Housekeeping Items
• Workshop Objectives

Module 2: A  History of Human Resources

• A Brief History
• What is Human Resources Today?

Module 3: The Interview Process

• The General Format
• Types of Questions
• Do's and Don'ts

Module Four: Employee Orientation

• The Orientation Process
• The Role of Management and the Role of Human Resources
• Tips and Tricks

Module 5: Following Up with New Employees

• Daily Checklist for the First Week
• Following Up at the End of the Week
• Weeks and Months Later

Module 6: Workplace Safety

• Understanding Your Role and Responsibilities
• Understanding Local Rules
• Understanding Industry-Specific Rules

Module 7: Dealing with Harassment And Discrimination

• Defining Harassment
• Types of Workplace Discrimination
• A Manager's Responsibility
• An Employer's Responsibility

Module 8: Workplace Violence

• Defining Violence
• A Manager's Responsibility
• An Employer's Responsibility

Module 9: Managing Employee Performance

• Choosing the Time and Place For Feedback
• Types of Employee Appraisals
• Using the Feedback Sandwich
• Encouraging Growth and Development

Module 10: Disciplining Employees

• Understanding Your Role
• Understanding Your Choices
• Having the Meeting
• Following Up

Module 11:  Terminating Employees

• Documenting Events
• Preparing for the Decision
• Making the Decision
• Communicating the Decision

Module 12: Wrapping Up

• Words from the Wise
• Lessons Learned
• Completion of Action Plans and Evaluations