The Leader as Coach

The forces of globalization and competitive pressures are forcing companies the world over to critically reappraise the way that they manage and lead their people. Many organizations are beginning to see the need to move away from the paradigm of control and authority to that of coaching and collaboration. This course helps the leader to become a winning coach.

Learning Benefits

• At the end of the programme participants will be able to:
• Understand what coaching is
• Understand the reason for and the benefits of coaching
• Be able to conduct effective coaching conversations

Learning Approach

• Facilitator-led presentations
• Exercises and skills activities
• Individual action plans
• Programme Outline

Module 1: Why Coach

• Introduction
• The new work place
• The new management challenge

Module 2: What is Coaching

• Coaching definition
• Success factors in coaching
• Benefits of coaching
• Competencies of an effective coach

Module 3: How to Coach

• Introduction
• Listening skills
• Questioning skills
• Feedback skills

Module 4: On The Job Coaching

• Why on the job coaching
• Building the employee's self esteem
• On the job coaching steps

Module 5: Removing Barriers to Performance

• What are performance problems
• Preparing for a coaching conversation
• Steps in coaching to resolve performance problems
• Skills practice