The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.
Module 1: Getting Started
Housekeeping Items
Pre-Assignment Review
Workshop Objectives
Action Plan
Module 2: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module 3: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module 4: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module 5: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module 6: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module 7: Soft Skill 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module 8: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You're Worth Your Weight in Adaptability
Case Study
Module 9: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module 10: Soft Skill 9: Ability to Learn From Criticism