Generation Gaps

Overview

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

The Generation Gaps workshop will help participants understand the various generations present at work. Both the young and older worker will have ideas and suggestions to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.

Module 1: Getting Started

Icebreaker
Housekeeping Items
Workshop Objectives

Module 2: History

What Generations Exist in the Workplace
What Defines a Generation?
What This Means In Our Workplace?

Module 3: Traditionalist

Their Background
Their Characters
Their Working Style

Module 4: Baby Boomers

Their Background
Their Characters
Their Working Style

Module 5: Generation X's

Their Background
Their Characters
Their Working Style

Module 6: Generation Y's (Millennial)

Their Background
Their Characters
Their Working Style

Module 7: Differentiations Between Generations

Background
Attitude
Working Style
Life Experience

Module 8: Finding Common Ground

Adopting A Communication Style
Creating An Affinity Group
Sharing Knowledge

Module 9: Conflict Management (I)

Younger Bosses Managing Older Workers
Avoid Turnover with a Retention Plan
Breaking Down the Stereotypes

Module 10: Conflict Management (II)

Embrace The Hot Zone
Treat Each Other As A Peer
Create a Succession Plan

Module 11: The Power of 4

Benefits of Generation Gaps
How to Learn From Each Other
Embracing the Unfamiliar

Module 12: Wrapping Up

Words from the Wise
Lessons Learned
Completion of Action Plans and Evaluations