With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.
Manager Management takes a special type of leader. This workshop will expand your participant's knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.
Module One: Getting Started
Icebreaker
Housekeeping Items
Workshop Objectives
Module 2: Grooming a New Manager
Set Specific Goals
Authority (What They Can and Can't Do)
Create a Shared Vision
The More they Learn, the More Responsibility They Get
Case Study
Module Two: Review Questions
Module 3: Measuring Performance
Staying Within Their Budget
Setting Measurable Objectives
Skip Level Feedback
Collaborate on Criteria to be Evaluated
Case Study
Module Three: Review Questions
Module 4: Motivating Managers
Provide the Needed Resources
Bonuses and Incentives
Give Credit for Good Work
Keep Them Challenged
Case Study
Module Four: Review Questions
Module 5: Signs of Poor Management
Missed Deadlines
Team Turnover
Losing Customers
Little or No Growth
Case Study
Module Five: Review Questions
Module 6: Trust Your Team of Managers
Do Not Micromanage
Promote Open and Honest Communication
Reward Initiative
Trust, But Verify
Case Study
Module Six: Review Questions
Module 7: When an Employee Complains about their Manager