Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.
The Facilitation Skills workshop can help any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to
facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.
Module One: Getting Started
Icebreaker
Housekeeping Items
Workshop Objectives
Module Two: Understanding Facilitation
What is Facilitation?
What is a Facilitator?
When is Facilitation Appropriate?
Module Three: Process vs. Content
About Process
About Content
A Facilitator's Focus
Module 4: Laying the Groundwork
Choosing a Facilitated Approach
Planning for a Facilitated Meeting
Collecting Data
Module 5: Tuckman and Jensen's Model of Team Development
Stage One: Forming
Stage Two: Storming
Stage Three: Norming
Stage Four: Performing
Module 6: Building Consensus
Encouraging Participation
Gathering Information
Presenting Information
Synthesizing and Summarizing
Module 7: Reaching a Decision Point
Identifying the Options
Creating a Short List
Choosing a Solution
Using the Multi-Option Technique
Module 8: Dealing with Difficult People
Addressing Disruptions
Common Types of Difficult People and How to Handle Them
Helping the Group Resolve Issues on Their Own
Module 9: Addressing Group Dysfunction
Using Ground Rules to Prevent Dysfunction
Restating and Reframing Issues
Getting People Back on Track
Module 10: About Intervention
Why Intervention May Be Necessary
When to Intervene
Levels of Intervention
Module 11: Intervention Techniques
Using Your Processes
Boomerang it Back
ICE It: Identity, Check for agreement, Evaluate how to Resolve