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Social Intelligence

Overview


Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interpret social cues. They will create positive connections and increase their influence during social situations.

Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give your participants the advantage in their interactions. Social interactions are a two way street, know the  rules of the road!

Module 1: Getting Started

  • Housekeeping Items
  • Workshop Objectives
  • Pre-Assignment
  • Action Plans

Module 2: Increase Your Self-Awareness

  • Remove or Limit Self-Deception
  • Ask for Feedback
  • Be Open to Change
  • Reflect on Your Actions
  • Case Study

Module 3: The Keys to Empathy

  • Listening and Paying Attention
  • Don't Judge
  • Shift Your View
  • Don't Show Fake Emotions
  • Case Study

Module Four: Active Listening

  • Attunement
  • Don't Jump to Conclusions
  • Shift your Focus
  • Don't Discount Feelings
  • Case Study

Module 5: Insight on Behavior

  • Perception
  • Facts vs. Emotion
  • Online Communication
  • Listen and Watch More
  • Case Study

Module 6: Interpersonal Communication

  • Give Respect and Trust
  • Be Consistent
  • Always Keep Your Cool
  • Observing Body Language
  • Case Study

Module 7: Social Cues (I)

  • Recognize Social Situations
  • The Eyes Have It
  • Non-Verbal Cues
  • Verbal Cues
  • Case Study

Module Eight: Social Cues(II)

  • Spectrum of Cues
  • Review and Reflect
  • Being Adaptable and Flexible
  • Personal Space
  • Case Study  

Module Nine: Conversation Skills

  • Current Events
  • Conversation Topics
  • Cues to Watch For
  • Give People Your Attention
  • Case Study

Module 10: Body Language

  • Be Aware of Your Movements
  • It's Not What You Say, It's How You Say It
  • Open Vs. Closed Body Language
  • Communicate with Power
  • Case Study

Module 11: Building Rapport

  • Take the High Road
  • Forget About Yourself
  • Remembering People
  • Ask Good Questions
  • Case Study

Module 12: Wrapping Up

  • Words from the Wise
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Duration

3 Day(s)

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